Play safe and operator facts
Gambling should stay entertainment. This page covers limits, warning signs, where Canadians can find help and the legal details of the company behind Slotornado.
Setting limits
Fix a budget before you begin and stop once it is used up. Treat the money you play with as already spent, never try to win losses back and never gamble on credit.
Add a time limit as well. Short pauses keep your head clear, and crash and instant games move particularly fast. For deposit limits, a cooling-off break or a longer exclusion, ask support in the live chat and keep the confirmation.
Minors may not play. Keep devices and passwords out of children's reach and think about filtering software.
Warning signs
- You spend more time or money than you intended.
- You borrow money, sell belongings or skip bills in order to play.
- You become restless or irritable when you try to cut down.
- You conceal your gambling from people close to you.
- You gamble to escape stress, loneliness or a low mood.
Getting help
Gambling Therapy (gamblingtherapy.org) gives free online support, and Gamblers Anonymous (gamblersanonymous.org) holds meetings and chat.
In Ontario, ConnexOntario answers at 1-866-531-2600 around the clock. Other provinces run their own help lines, and your family doctor can point you to local counselling.
Operator and licence
Slotornado (slotornado.com) belongs to Metlait SRL, a Costa Rican company with company number 3-102-911867 and a registered address at El Guayaval, Residencial La Campina, Casa Número Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica, and is run by it.
The company's e-gaming licence is no. 0000064 from the Tobique Gaming Commission. It is an international licence, and it cannot replace your own province's rules, so make sure online gambling is lawful where you live before signing up.
Your data
To open an account and handle payments, the casino needs identity and contact details, and it may collect technical data such as device and usage information. The site uses cookies and Google reCAPTCHA to protect the service. Full privacy and cookie policies sit behind the links in the casino footer.
You can ask the casino which data it holds on you by writing to support.
Contact
Support: support@slotornado.com. The live chat appears on every page of the casino.